We know you will be very happy with our services. Our veterinarians and staff are devoted to staying on top of the latest diagnostics and treatments to maintain your pet’s optimal cardiac health. We will work together to keep your beloved furry friend happy and healthy!
To get started, we invite you to fill out our new patient registration form and request an appointment.
We look forward to meeting you and your pets!
Personal privacy is of utmost to the our practice. We are committed to collecting, using and disclosing personal information responsibly and only to the extent necessary for our services. We are open and transparent about how we handle information. Our privacy policy is below.
Personal information directly identifies an individual (e.g., name, address, social security number or other identifying number or code, telephone number, email address, etc.) or (ii) by which an agency intends to identify specific individuals in conjunction with other data elements, i.e., indirect identification. (These data elements may include a combination of gender, race, birth date, geographic indicator, and other descriptors). Additionally, information permitting the physical or online contacting of a specific individual is the same as personally identifiable information. This information can be maintained in either paper, electronic or other media.
Central Florida Veterinary Cardiology is responsible for protecting any of your personal information that it has in its possession. This includes all personal information collected for or submitted to a third party to which you have consented (example – laboratory samples).
Your personal information may be collected, used or disclosed for any of the purposes identified above. If your personal information is not required for one of these purposes, we will not use or disclose it without your prior consent.
From you when you become a client at our clinic From reporting agencies (i.e. local humane societies, public health authorities)
We require your consent before we may collect, use or disclose any of your personal information, except under special circumstances, including police and/or cruelty investigations or other situations permitted by law.
Your signature, as provided on a specific “Consent” document Your written, verbal, or implied consent obtained during an appointment Your consent as provided by persons authorized by you to make decisions on your behalf
Central Florida Veterinary Cardiology will make every reasonable effort to ensure that the personal information collected will be as accurate, complete and as up-to-date as possible for the purposes for which the information is to be used.
Central Florida Veterinary Cardiology will safeguard and protect all personal information under its control by implementing appropriate security measures based on the sensitivity of information. We ensure that our employees keep all personal information confidential and comply with the security standards established by this veterinary facility. We require that third parties to whom personal information is disclosed have committed to an appropriate level of security (which may include execution of a confidentiality covenant) in protection of such information. On the disposal or destruction of personal information, Central Florida Veterinary Cardiology will take the necessary precautions to prevent third parties from accessing such information and to maintain the confidentiality of this personal information.
Central Florida Veterinary Cardiology will make specific information about our privacy policies and procedures available to any interested individual. We will facilitate access to its personal information policies and procedures, including the identity of our manager. We ensure that individuals are able to gain access to their own personal information.
An individual providing personal information to us will be informed of our personal information policy. This individual can access the information in order to ensure its accuracy and completeness, and shall be permitted to have it amended if it is inaccurate or incomplete. Central Florida Veterinary Cardiology will respond promptly to any request made by an individual to access his or her personal information. We will maintain a full record of all third parties to whom personal information has been disclosed, and will make this record available to an individual whose personal information has been so disclosed.
An individual providing personal information to Central Florida Veterinary Cardiology may address any questions, concerns or complaints to our manager. We establish a procedure for processing any complaint about this personal information policy to ensure that all complaints are dealt with in an objective, fair and effective manner.
When you schedule an appointment and fail to show or call and notify us of your inability to keep this appointment time, it impacts our ability to service clients who may be here already waiting to see a doctor. If you fail to show or call and notify us about difficulty in keeping your appointment time 3 times, we will ask for payment up front to secure your appointment. (non-refundable) Cancellation policy: you must cancel you appointment more than 24 hours in advance for consultations and more than 72 hours for surgical procedures.Failure to do so will incur a cancellation fee of $25 for consultations and $35 for surgeries will be charged.
You must cancel your appointment more than 24 hours in advance for consultations and more than 72 hours for surgical procedures. Failure to do so will incur a cancellation fee of $25 for consultations and $35 for surgeries will be charged.
